Return, Refund, and Cancellation Policy
We will take non-used product(s) back within five (5) days of receipt of product(s) if our review of the “Reason for Return” is deemed valid and accepted. If you’d like to make a return, contact us via email at firstname.lastname@example.org with the following information of the item(s) you’d like to send back and we will notify you within 10 business days of our review and the next step:
· Order Number
· Item UPC
· Item Name
· Quantity wishing to return
· Reason for return
All refunds processed will be submitted to the form of payment used for the purchase.
Original shipping and handling fees are non-refundable
Unless product(s) are received defective or damaged, shipping and handling return fees must be paid by the purchaser when returning goods. They will not be refunded.
- Cancellation must be notified via email to email@example.com within 24 hours of placing the order.
- Order Number must be on subject line.
- Subject line must say: CANCELLATION OF WEBSITE ORDER # _(PUT ORDER NUMBER)______
- Because we try to ship orders out very quickly, we cannot assure you that the cancellation will be processed before shipment of order.
- We suggest you contact us via email with a friendly reminder if you do not receive a confirmation of cancellation within 48 hours of your email.